Productions

Production time is currently 4 full weeks as each item is made to order unless otherwise noted. Your order will ship once the production time is complete. Delivery time after shipping will vary based on where you are located. We are not responsible for USPS delays or re-shipping charges for an order if the address was given incorrectly.

Rush Orders

We are happy to accommodate rush orders if we are can. If however you need it by a certain date for a trip, etc, please send me an email or FB message to see if we can accommodate you first. If not and you really want it rushed, a separate invoice will be sent to include the rush order fee. I do try not to charge for rush orders and be very accommodating, but if I have to rearrange schedules or lose sleep, there will be a fee.

Return/Exchange Policy

In the instance that your order is incorrect or arrived to you broken, please contact us by email within 3 days of receiving your item. We also require that you send us photographs of the item(s) that are broken or incorrect. Any emails sent after 3 days of arrival will not be fixed. A replacement item will be sent back to you within 2 weeks.

All items are final sale and cannot be returned or exchanged. We absolutely cannot accept returns for items that have been used. Please review your order carefully and be sure to ask any questions before ordering. If you are ordering something monogrammed, please be sure to leave your monogram correctly in the notes to seller box when you checkout.

The proper monogram is as follows:
first initial, last initial, middle initial. For example: my favorite monogram is mLs -Molly Sue Lee.

Missing Information

If you order is missing information, the processing time for your order will be delayed. I will email you or FB message you from the info you have provided. Please double check your contact info you are giving me.